Abstract
Technical and management experience in Unix and Cisco administration roles, with an emphasis on email systems, particularly spam filtering. As the founding manager of the Microsoft Exchange Hosted Services (formerly FrontBridge Technologies) spam analysis team, I interviewed, hired, and trained all team members.

My experience with email systems and deep understanding of combating spam are now available to help you with your email problems.

Seeking: management or admin position in messaging

Jonathan Byrne
714-591-9051 (home) 714-251-0184 (cell)
jonathan@yamame.org, yamame2002@yahoo.com

Citizenship: USA

Languages spoken: English (native), Japanese (business level), Vietnamese (beginner)

Education
August, 2000 Building Scalable Cisco Networks (Cisco Systems course)

June, 2000 Interconnecting Cisco Network Devices (Cisco Systems course)

Oct., 1999 Setting Up and Troubleshooting Sendmail and DNS (Harker Systems)

June, 1994 BA, University of California at San Diego.
Major: Linguistics Minor: Japanese Studies

Experience
Sep., 2003 - Present: Spam Analysis Manager, Microsoft Exchange Hosted Services
(formerly FrontBridge Technologies)

Duties:

• Manage a team of eight full-time Spam Analysts
• Spam trend and effectiveness reporting and analysis
• Research and implement ways to improve our spam effectiveness
• Work with the Client Services and Support teams to resolve spam issues in a timely manner

• Expanded the Spam Analysis team to meet our growing business needs, with an initial four hires in 2004 and four more in 2005 to reach our current staffing level of eight plus two interns and myself
• Wrote many of the Spam Analysis team's tools using perl and shell script
• Drove the development of our spam processing and blocklisting tools
• Drove the expanded use of edge blocks to improve our efficiency

Oct., 2002 - May 30, 2003: Network Engineer/Sysadmin/Sales Engineer
Ludens Corporation, Sun Wah Business Center, 115 Nguyen Hue St., Ho Chi Minh City, Vietnam. Tel: +84 8-821-9251 FAX: +84 8-821-9181

Duties: Sales/field engineer for wireless LAN/WAN networking services and products, in-house and on-site Linux and Windows 2000/XP systems administration

Most recent achievement: Consulting TCP/IP engineer on the Asia Frontier Satellite Project, a satellite-uplinked TCP/IP VoIP network pilot project in rural Vietnam, financed by Japanese ODA .

Dec. 1998, - Sept. 30, 2002: Network Engineer
Exodus Communications K.K. 4-29 Yotsuya, Minato-ku, Tokyo, Japan. Tel: +81 3-4354-0000

Duties: Design, maintenance and administration of a Japan-wide 18-POP dial-up network. Unix system administration. Third-level technical support for problems escalated by Support

Most recent achievement: Install, test, and deploy IlohaMail (http://www.ilohamail.org/) to replace the previous webmail system, including contracting with the author for a number of needed feature additions ,which we paid for and had released under the GPL as part of the main IlohaMail tree

Apr. 1997 - Dec. 1998: Web Content Developer
Threeweb, Corp., Tokyo Branch, Marna Bldg. 4F, 1-3-15 Higashi Komagata, Sumida-ku, Tokyo 130-0003. Tel: +81 3-5611-7727 Fax: +81 3-5610-7901

Duties: Develop and maintain customer and in-house web sites, English and Japanese technical support and sales. E-J translation of support and marketing materials, FreeBSD systems administration.

Prior Employment: Full employment history is available on request

References
Available on request

Hardware
Cisco routers and switches, 3Com Total Control RAS, T1 DSU, PC, Mac, and Sun equipment, IBM and Amdahl mainframes and associated peripherals

Software
OS: Windows 3.1/9x/NT/2000/XP, Mac OS, Solaris, Linux, BSD, Cisco IOS, MVS, MS-DOS

Applications: Postfix, Sendmail, Exim, Spamassassin, Apache, MySQL, Oracle, Snort, BIND, rbldnsd

Programming: Perl, shell script, HTML, a little PHP